Our Frequently Asked Questions for Storage Units in Perth
If you’re looking for the cheapest and most secure self-storage units in Perth, then we have the perfect solution for you. To assist you with choosing a unit, we’ve created answers to our most frequently asked questions.
How long can I rent a unit?
Our storage units available in Perth can be rented on a month-to-month basis and your rental term can be customised to suit your needs. Discounts are available for long term rentals. To find out more about our special offers for long-term rentals, click here.
Do I need my own lock?
You will need to bring your own lock for your unit, or you can purchase one at our facilities. We recommend purchasing a disk type lock to ensure the highest level of security.
How do I access the property?
The access time for all Perth Metro Storage locations is between 7AM to 8PM every day of the year, and you can gain access with your individual PIN code.
What security measures are used?
Our Perth facilities feature electronic gates with coded access, monitored video surveillance, after hours motion detector, and live-in site managers. Ensuring customer satisfaction and peace of mind for all our customers is our primary objective and to ensure we can provide this, our facilities have 24-hour, 7 day a week on-site security. Visit our About Us page to find out more about how we keep our facilities secure.
What pest control and cleanliness measures do you take?
All our buildings are treated for pests and rodents on a regular basis. This ensures the contents of your unit remains in the condition you stored it in.
What items cannot be stored?
The following items cannot be stored in your unit:
Hazardous materials
Firearms
Ammunition
Perishables goods
Living animals
Plants
If you’re unsure about whether an item you want to store falls into this category, let our team know and they can advise you as to whether it can be stored or not.
Are trailers or forklifts available on-site?
For your convenience, our customers at our Bibra Lake facility in Perth are provided with free access to our caged trailer and forklift.
What is the maximum size of a boat, caravan, car or any type of vehicle I can store outdoors?
We provide two types of outdoor bays, one for vehicles under 6.1 meters long and one for vehicles between 6.1 to 10 meters long. Find out more about our vehicle bays in Perth by clicking on the links below.
If you no longer require your storage unit and choose to end your rental with us, we would appreciate 14-days’ notice prior.
Are my items safe at Perth Metro Storage?
At Perth Metro Storage, we prioritise the security of your belongings. Our facilities in Bibra Lake and Naval Base boast advanced security features to give you peace of mind. Each client is provided with a unique gate access code and a private padlock, ensuring you are the sole individual with access to your hired unit. We complement these measures with 24-hour digitally recorded camera surveillance, infrared security beams, razor wire, and monitored screens for added protection. Additionally, our on-site management and cutting-edge security technology reinforce the safety of your stored goods.
Alongside robust security, our units offer convenient access from 7 AM to 8 PM, with most allowing you to drive right up to the doorway for easy loading or offloading. For extra assurance, domestic goods stored with us can be insured (conditions apply). Rest easy knowing your items are secure and accessible at Perth Metro Storage.
How do I protect my belongings in a storage unit?
To protect your belongings in storage, use sturdy boxes, bubble wrap and moisture absorbers. Our Perth storage facilities also boast 24/7 security, keyless access and motion detectors, security cameras, and monitored gate access, ensuring maximum protection for your stored items in any of our units.
Can I hire a trailer
Yes, we offer trailers that you can book anytime you are moving goods in or out of your storage unit.
Can I access my storage unit on public holidays?
Yes, with Perth Metro Storage you can access your storage unit anytime between 7:00 AM and 8:00 PM, every day of the year, using your individual PIN code.
Contact Us
If you would like to find out more about some of the cheapest self-storage units in Perth, contact our team on (08) 9418 4205 today. Find out more about our three locations here.
