Meet Our Team

The people behind Perth Metro Storage are dedicated to making your storage experience as smooth and stress-free as possible. Get to know the team.

Michael Farzaneh

General Manager
14 years of experience

About
Michael oversees all day-to-day operations at Perth Metro Storage, ensuring every customer receives a seamless experience from enquiry through to move-out. With over 18 years in the self-storage and property management industry, he brings deep knowledge of facility operations, team leadership, and customer service excellence. Michael is committed to maintaining the highest standards across security, cleanliness, and staff performance.
Michael manages Perth Metro Storage’s online presence, social media, and local community engagement. He works with our digital advertising partners to ensure our messaging reaches the right customers across Perth.

Penny Hakamaa

Customer Service Manager
20 years of experience

About
Penny leads our front-of-house team and is often the first friendly face customers meet when they visit. She specialises in helping customers find the right storage solution for their needs; whether that’s a small unit for a student or a large unit for a business. With 9 years in customer-facing roles across storage and retail, Penny is passionate about making every interaction straightforward and stress-free.

Murray Webber

Site Office Manager
15 years of experience

About
Murray manages the day-to-day running of one of our site offices, serving as the primary point of contact for customers visiting or calling the facility. With 15 years of experience in storage and property operations, Murray brings a wealth of knowledge to every customer interaction — whether it’s helping someone choose the right unit size, processing a new lease, handling move-in and move-out administration, or resolving on-site queries promptly and professionally. His approachable nature and deep understanding of customer needs make him an integral part of the Perth Metro Storage team. Murray also liaises closely with maintenance and security staff to ensure the site runs smoothly at all times.

Kai Hakemma

Site Manager
15 years of experience

About
Kai oversees the overall operations of one of our storage sites, with a strong focus on maintaining a safe, well-organised, and welcoming environment for customers and staff alike. Drawing on 7 years of experience in facilities and site management, Kai takes a hands-on approach to keeping the site running at its best; coordinating with contractors, supervising on-site staff, and ensuring all operational procedures are followed to the letter. A key part of Kai’s role is managing the technology that keeps the facility secure and efficient. He administers the site’s computer systems and internal networking infrastructure, and is the primary operator of our electronic gate control software; overseeing access permissions, troubleshooting entry system issues, and ensuring all automated gates and barriers are functioning reliably at all times. While customer communication is an important part of his day-to-day responsibilities, Kai’s blend of operational leadership and technical expertise makes him an invaluable part of the Perth Metro Storage team. He is committed to upholding the highest standards of reliability, professionalism, and site security.

Geoff Marshall

Facilities & Maintenance Manager
25 years of experience

About
Geoff is responsible for keeping every corner of our facility in top condition. From routine maintenance and security system checks to managing upgrades and repairs, he ensures our site is always safe, clean, and fully operational. Geoff brings 20 years of experience in facilities and building maintenance, and takes great pride in the condition of the property and equipment our customers rely on.

Aisha Patel

Sales & Leasing Consultant
6 years of experience

About
Aisha helps new and existing customers understand their storage options, pricing, and lease terms. She has a talent for listening carefully to each customer’s situation and matching them with the most cost-effective solution. With 6 years in sales and leasing across storage and real estate, Aisha is known for her approachable manner and thorough follow-through — making sure customers feel confident in every decision.

Ray Kelly

Security & Access Coordinator
18 years of experience

About
Tom manages all aspects of site security, including CCTV monitoring, access control systems, and after-hours response protocols. His background spans 12 years across commercial security and storage facility management. Ray works closely with the maintenance and management teams to ensure that our customers’ belongings are protected around the clock, and that all access procedures meet the highest safety standards.

Michelle Jones

Accounts & Administration Officer
7 years of experience

About
Michelle handles all billing, accounts, and administrative functions at Perth Metro Storage. She ensures invoices are accurate, payments are processed efficiently, and customer records are kept up to date. With 7 years of experience in office administration across small business and property sectors, Michelle is the backbone of our back-office operations and always available to assist customers with account queries.

Jason Liu

Tradie & Business Storage Specialist
5 years of experience

About
Jason focuses specifically on supporting the needs of tradies, small businesses, and commercial clients who require flexible, practical storage solutions. He understands the demands of businesses that need reliable access and scalable space — whether it’s a one-person electrician or a growing landscaping company. Jason has 5 years of experience in B2B sales and commercial storage and works closely with clients to tailor arrangements that suit their workflow and budget.